Kerja Kosong | Customer Service Sales Specialist

By Wan Ahmad 15 Jul, 2019 Post a Comment

Kelayakan

Warganegara : Malaysian,PR/Work permit holder,Foreigner

Candidate must possess at least a Primary/Secondary School/SPM/"O" Level, any field.
Required language(s): Bahasa Malaysia, English
At least 1 year(s) of working experience in the related field is required for this position.
Applicants must be willing to work in Kota Damansara.
Preferably Non-Executives specializing in Customer Service or equivalent.
Full-Time position(s) available.

Tanggungjawab

Prospecting: Offer insurance / road tax quotations to customer (Engage with customer via phone calls / emails / face to face and walk in customers).
To retrieve important details from customer to generate quotations & to complete the renewal process.
Closing sales: Get customer to make payment for our quotations.
To attend to customer further queries after sales closed.
Attend to all the sales leads provided by company / new leads.
To assist customer to solve arising insurance problems and continuous follow up with customer until issue is resolved.
Liaise with internal departments in order to ensure the renewal processing is smoothly done.
To achieve monthly sales quota set by management.
Responsible to keep copies of important document for safe keeping/future reference (hardcopy / softcopy : e.g payment slips)
Providing correct quotation and explanations for expanding sales.
Able to absorb new knowledge and updated with the latest information on the products in order to provide quality services and to attend all inquiries by customers.
Ready to communicate with external agencies (Governments agency and insurance companies)
Ability to work on selected weekends (based on duty roster)

Manfaat tambahan